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Digital Media Overview

What is Films On Demand?
Films On Demand is a state-of-the-art streaming video platform that makes it easier than ever to incorporate outstanding educational programs from Films Media Group into your content management systems, online lesson plans, distance learning courseware, or electronic card catalog system. Most titles are available for individual lease or purchase, or you can buy access to large curriculum-focused collections on a subscription basis.
What are the benefits of using Films On Demand?
The ability to view digital video in real time provides instant access to your entire video collection from any computer with a high-speed Internet connection. There's no need to track down borrowed or misplaced VHS tapes or DVDs. And the Films On Demand interface provides access to enhanced functionality that allows you to take complete control of your video content and your students' viewing experience. You can use Films On Demand to search for specific video segments, organize videos into folders, and create personal playlists for others to view. You can also integrate videos directly into online card catalog systems and distance learning courseware. And by using Films On Demand, you will have access to usage reports that provide you with valuable information about which videos are being watched and how often.
How does video streaming work?
Streaming technology allows you to access high quality video content via the Internet. Instead of downloading an entire video file before viewing it, streaming allows you to begin viewing the video immediately while the rest of the program downloads in the background. Using a computer with a high-speed Internet connection, you can stream videos from any location.
What digital video file formats are available?
Films On Demand provides both Flash and H.264 video streams. Flash Videos can be streamed at 400k, 700k, or 1500k bitrates. H.264 streams are 250k, 550k, and 900k. Higher bitrates deliver excellent resolution when video is viewed in full-screen mode or projected. Lower bitrates may be better choices in limited-bandwidth environments.



Films On Demand Video Programming

What video programs are available on Films On Demand?
Films On Demand combines our newest videos with many of our best-selling programs to provide you with an up-to-date, cross-curricular digital library that spans high school, advanced placement and college needs. Select one video or 1,000 programs - the choice is yours! With more than 6,000 available titles, Films On Demand allows you to customize your school or library’s video collection to meet your specific content needs.
How can I see a list of current programs available on Films On Demand?
You can visit the Films On Demand Digital Options page to access a list of available individual titles and subject-specific collections. Or you can use the Advanced Search page on our e-commerce website (www.films.com) to limit your search to only digital titles.
How often are new programs added to Films On Demand?
On average, 600 new programs are digitized, segmented and made available via Films On Demand every year. For our customers with subscriptions to collections, the appropriate programs are automatically added to your account and you will receive an email notifying you of the new titles as they become available.
Why are some programs available on DVD/VHS but not on Films On Demand?
Films Media Group currently offers more than 6,000 titles on Films On Demand and is digitizing and uploading an average of 600 additional programs annually. Many older or specialized titles from our backlist that have not yet been added to Films On Demand may be requested by contacting our Sales Department at sales@films.com. Unfortunately, in other cases FMG has been unable to obtain digital rights from the producers.



Films On Demand Pricing

What does each Films On Demand program cost?
There are two basic options for acquiring individual digital video titles through Films On Demand: 3-year lease or outright purchase. In most cases, the cost of a 3-year lease is equal to the list price of the hard copy (DVD/VHS). A digital video may be purchased for your permanent collection for two times the cost of a 3-year lease. Both options include full public performance rights and unlimited, 24/7 concurrent access by authorized faculty, staff, and students at your institution. Discounts are available for lease or purchase of multiple titles and/or for use at multiple institutions. Subscription plans are also available (see below). For additional information, please call 800-257-5126 and press 3 for a media consultant to assist you.
Do you offer a subscription service?
Yes! After many requests, we now offer virtually our entire digital video library on an annual subscription basis. Videos are grouped into curriculum-based collections that are available separately or as a comprehensive master collection. The annual cost is based on the type and size of your institution. Discounts are available for multiple institutions who subscribe together. As with all our digital video options, the subscription service includes full public performance rights and unlimited, 24/7 concurrent access by authorized faculty, staff, and students. (Note: Individual videos are not available by subscription.) For additional information, including a free trial, please call 800-257-5126 and press 3 for a media consultant to assist you.
What if I already own a lot of your titles?
As a valued customer, we will work with you to convert your VHS/DVD collection to Films On Demand. Our media consultants can provide you with a customized offer that will make this transition simple and cost-effective. For additional information about converting your existing video library to Films On Demand, please call 800-257-5126 and press 3 for a media consultant to assist you.
What discounts are available for leasing/purchasing multiple programs?
If you intend to lease/purchase multiple digital programs through Films On Demand, we will work with you to provide a pricing structure that takes into consideration bulk sales, multiple year leases, multiple location access, and the conversion of your existing DVD/VHS titles to digital. Please call 800-257-5126 and press 3 for a media consultant to assist you.



Films On Demand Functionality

How do I access programs from Films On Demand?
Once you lease a digital video program or subscribe to a collection from Films Media Group you will be able to access your programs directly from Films On Demand at digital.films.com. Simply log in with your user name and password and you will be able to immediately view any programs in your digital collection. Additional authentication options are also available. To learn more about the supported authentication methods, download the Films On Demand Authentication Options PDF.
What features are available within Films On Demand?
The Films On Demand platform provides you with features that allow you to control how the video content is used and viewed within your school or library.

    Some of the basic functionality of Films On Demand includes the ability to:

  • Access your digital content, anytime and anywhere you need it
  • View full-length video programs in your digital collection
  • View pre-defined segments from each program
  • Create personal playlists to assemble full-length videos and/or segments into a classroom presentation or to share with students for out-of-class viewing
  • Integrate videos into electronic card catalog systems or distance learning course
  • Search your digital video library by title or segment using keywords, subjects, and other criteria
  • Browse your digital video library using a curriculum-based taxonomy
  • Organize your digital videos into custom folders for quick and easy access to your favorite titles and segments
How do I play Films On Demand video in full screen?
To enter full-screen mode in Flash, click the “window extend” icon on the right of the Flash video player.
Can more than one user watch a video at the same time?
Yes. There are no restrictions on simultaneous viewing.
Does Films On Demand support closed captioning? Closed Captioning
Yes, many of our titles support closed captioning. If its available for the specific title that you are viewing, you’ll see a “Turn CC On” button in the upper right hand of the video player. Click on this button to toggle captions on/off.
What are title URLs and playlists?
Title URLs are free-standing, persistent URLs of for specific videos that can be shared within your institution, integrated into an electronic card catalog system, or placed in any course management system. Every title in your Films On Demand collection comes with a pre-configured Title URL. These can be found on the “View Video” page.
Playlists are customized links that can consist of any combination of segments and/or full videos. Users can create playlists by using the “Playlist” tab on the “View Video” page. A single segment or multiple segments from a video can be selected to create a playlist. Segments from multiple programs can also be combined into a single playlist. Once a playlist has been created, it can be edited by accessing the “My Playlists” tab. Custom playlists will all have a free-standing, persistent URL that can be shared with students or others in your institution.
Why do Title URL's look different?
We have recently updated the format to add a layer of authentication. Any of the old format Title URLs that you have catalogued will still work, but all new Titles moving forward will have this new format.
The new format automatically includes information about your account, including IP authentication data if you are using an IP range. If you are not using IP-based authentication, these new links will take you to a login page, and then once you log in, it will take you to the video.
In addition, the new Title URL will now bring you into the platform to view the video, and will offer full browsing and search functionality.
What are Segment URLs?
Segment URLs are free-standing, persistent URLs of for specific video segments that can be shared within your institution, integrated into an electronic card catalog system, or placed in any course management system. Every segment in your Films On Demand collection comes with a pre-configured Segment URL. These can be found on the “View Video” page.
How do I access a playlist?
Playlists can be accessed via a playlist code or a playlist link. To use a playlist code, students can access a specific playlist by entering the code into the playlist login box on the Films On Demand home page. To find the code for a playlist that you have created, log into the “Playlists” tab in Films On Demand. To use playlist links, your collection will need to be configured for proxy server authentication. With authentication, a secure page listing all your collection's playlists can be easily accessed by your students. Please contact FMG or your school’s administrator for more information
Can I post a video or playlist link on the Internet?
Customers may make videos, segments, or playlists freely available for viewing by authorized users within a secure environment using approved authentication procedures. Links may be posted on a course management system, institutional web site, or online card catalog, provided these are accessible only to authorized users. Customers or users are prohibited from making a video or any part thereof available to any person or organization that is not an authorized user. This includes web sites such as YouTube and other publicly-accessible electronic networks, blogs, forums, and social networking services. Links to FMG content that are posted on information services such as OCLC’s WorldCat must require logging in by an authorized user to view the video. Other permitted and prohibited uses are described in the Digital License Agreement.
What are the functional differences between Playlists and Favorites?
Favorites are designed for users to tag certain videos and/or segments for later use by themselves, while Playlists are designed for users to combine segments from different videos into one sharable URL.
What is the difference between the new Embed Code and the old Embed Code?
The new code has been enhanced to provide greater compatibility for our customers that utilize a proxy server. However, we recognize that there is a rarely one piece of code that will work for every situation. Therefore, we continue to provide the option of using our our old embed code, as well, to offer the highest level of flexibility for our customers.
Will embedded videos work anywhere?
Embedded videos will play anywhere within your authenticaton range. Outside of this range, a username and password are required to watch the videos.
What is the bit rate for embedded videos?
All embedded videos played on a desktop PC or Mac will utilize the bit rate that you have set as the default in your preferences. By default, this is set to utililize bit rate switching, which will ensure that you are getting the highest possible bit rate for you bandwidth.
Does the embed code work with my proxy server?
Due to the inherent limitations of embedding secure content in an unsecure environment, Films On Demand Embed Video Code has limited compatibility with proxy server authentication. Since an embedded video is published on a third party site, it cannot be authenticated in the same manner as a Title or Segment URL - which redirects the user into the On Demand platform. An embedded video can be published anywhere so in order to protect the rights of our producers, users outside of your institution's designated authentication range must log in with Films On Demand credentials. For more information about using Embed Code with a Proxy Server, please contact video.support@infobaselearning.com.
What are MARC Records?
MARC, or MAchine Readable Cataloging, is a standard format for bibliographic records. For more information on this standard, visit: http://www.loc.gov/marc/.
How do I access MARC Records?
Please refer to the MARC Records Help PDF for access instructions.
What level of MARC records are provided?
Our commitment is to provide records that contain, at least, all of the MARC data elements required for minimal-level bibliographic records as described by the Library of Congress standards published in 2003. In fact, our records exceed the minimal-level record requirements. They are not, however, full-level records.
Do the MARC records include OCLC numbers?
We do not currently provide OCLC numbers with our MARC records. In order to provide the records at no charge to our customers, we must try to keep our costs as low as possible. However, we’re aware that this feature would be useful to many of our subscribers and we may consider adding them in the future if demand warrants.
Do the MARC records include call numbers?
No. Call numbers are primarily associated with shelf browsing of physical products. Our streaming videos are electronic resources and we have sought to include data most commonly used to search such resources. While we appreciate that some librarians use call numbers as an additional organizational tool, they are not included with our MARC records.
What character set do you use for the MARC records?
MARC21 UTF-8.
Can I modify the MARC Records?
MarcEdit is a popular editing program, and its free. You can download it here: http://people.oregonstate.edu/~reeset/marcedit/html/index.php



Films On Demand Technical Questions

What are the technical requirements to use Films On Demand?
Films On Demand supports most Windows and Macintosh operating systems. High-speed Internet access is required with a minimum of 380 kbps DSL, or 500 kbps Cable Modem connectivity. Because Films On Demand provides the opportunity to view videos at different bitrates, users can select the option that best fits their bandwidth needs. For additional technical information, download the Films On Demand Technical Requirements PDF.
Can my students access Films On Demand from home or other locations?
Films On Demand can be accessed from anywhere, anytime. All you need is a high-speed Internet connection and a computer that meets the minimum technical requirements. Depending on the authentication options you select, remote access will be possible for educators and students. To learn more about the supported authentication methods, download the Films On Demand Authentication Options PDF.
What administrative tools are available for Films On Demand?
If you have administrative permission, you will be able to access usage statistics, meta-data information, title and collection status and more using the On Demand Administration Portal. Log in at admin.films.com
What authentication options are available for Films On Demand?
Films On Demand supports both IP and Proxy authentication. We can provide a specific Films On Demand URL that is authenticated to the on-campus IP ranges of your institution. Similarly, we can provide a Films On Demand URL that is authenticated to the IP address of your proxy server for off-campus use. This options works well for any institution wishing to utilize their EzProxy access. To learn more about the supported authentication methods, download the Films On Demand Authentication Options PDF.
What meta-data is available for titles in Films On Demand?
The following meta-data is available for every Films On Demand title and segments: FMG Item #, Title, Description, Copyright Date, and Run-Time. All of the available meta-data can be printed or exported as a Microsoft Excel document. The meta-data is available for Administrators within the “My Preferences” tab.
Can Films On Demand Titles be added to an online card catalog system?
Yes, titles in Films On Demand can be added to an online card catalog system. Using the available meta-data and the Title URL link, a card catalog entry can be created. If the card catalog is accessible to people outside of the purchasing institution, the Title URLs must be authenticated to prevent unauthorized access.
Can digital video programs be downloaded to my computer from Films On Demand?
The current version of Films On Demand does not allow individual users to download video files to their computers or mobile devices
I am having problems importing the Title URLs into my Course Managment System.
When importing a Title URL into your Course Management System, try copying the link as plain text as opposed to setting it as a web link. Also, make sure when copying the link that you do not copy any additional spaces at the end of the URL. Some Course Management Systems, such as Angel, can be rigid in how they accept URLs and that extra space could cause an issue.



Find Out More

Where can I find more information about the Films On Demand technical requirements?
For additional technical information, download the Films On Demand Technical Requirements PDF.
Where can I find more information about how to use Films On Demand?
QuickStart Guide PDFs are also available to provide you with simple steps for using the most common features of Films On Demand. Registered users can also access interactive Flash tutorials about how to use many of the available features of Films On Demand – these can be found in the “Help” center.
Can I try Films On Demand for free?
Films On Demand can be previewed for free by qualified librarians and educators. To see if you are eligible for trial access to a sample of individual titles or our subject collections, contact one of our media consultants at 800-257-5126 (press 3).
How can I contact someone to learn more about Films On Demand?
If you have any questions about Films On Demand, please don't hesitate to call 800-257-5126 and press 3 for a media consultant to assist you. If you require technical support, please contact us at 1-800-322-8755 - Press (6) or via email at video.support@infobaselearning.com.