What would you like to know more about?
Click on a question to see the answer. Click on the question again to hide the response.
Digital Media Overview
What is Films On Demand?
Films On Demand is a state-of-the-art streaming video platform that makes it easier
than ever to incorporate outstanding educational programs from Films Media Group
into your content management systems, online lesson plans, distance learning courseware,
or electronic card catalog system. Most titles are available for individual lease
or purchase, or you can buy access to large curriculum-focused collections on a
What are the benefits of using Films On
The ability to view digital video in real time provides instant access to your entire
video collection from any computer with a high-speed Internet connection. There's
no need to track down borrowed or misplaced VHS tapes or DVDs. And the Films On
Demand interface provides access to enhanced functionality that allows you to take
complete control of your video content and your students' viewing experience. You
can use Films On Demand to search for specific video segments, organize videos into
folders, and create personal playlists for others to view. You can also integrate
videos directly into online card catalog systems and distance learning courseware.
And by using Films On Demand, you will have access to usage reports that provide
you with valuable information about which videos are being watched and how often.
How does video streaming work?
Streaming technology allows you to access high quality video content via the Internet.
Instead of downloading an entire video file before viewing it, streaming allows
you to begin viewing the video immediately while the rest of the program downloads
in the background. Using a computer with a high-speed Internet connection, you can
stream videos from any location.
What digital video file formats are available?
Films On Demand provides both Flash and H.264 video streams. Flash Videos can be streamed at 400k, 700k, or 1500k bitrates. H.264 streams are 250k, 550k, and 900k. Higher bitrates deliver excellent resolution when video is viewed in full-screen mode or projected. Lower bitrates may be better choices in limited-bandwidth environments.
Films On Demand Video Programming
What video programs are available on Films
Films On Demand combines our newest videos with many of our best-selling programs
to provide you with an up-to-date, cross-curricular digital library that spans high
school, advanced placement and college needs. Select one video or 1,000 programs
- the choice is yours! With more than 6,000 available titles, Films On Demand allows
you to customize your school or library’s video collection to meet your specific
How can I see a list of current programs
available on Films On Demand?
How often are new programs added to Films
You can visit the Films On Demand Digital Options page to access a list of available
individual titles and subject-specific collections. Or you can use the
page on our e-commerce website (www.films.com
to limit your search to only digital titles.
On average, 600 new programs are digitized, segmented and made available via Films
On Demand every year. For our customers with subscriptions to collections, the appropriate
programs are automatically added to your account and you will receive an email notifying
you of the new titles as they become available.
Why are some programs available on DVD/VHS
but not on Films On Demand?
Films Media Group currently offers more than 6,000 titles on Films On Demand and
is digitizing and uploading an average of 600 additional programs annually. Many
older or specialized titles from our backlist that have not yet been added to Films
On Demand may be requested by contacting our Sales Department at
email@example.com. Unfortunately, in other cases FMG has been unable to obtain
digital rights from the producers.
Films On Demand Pricing
What does each Films On Demand program
There are two basic options for acquiring individual digital video titles through
Films On Demand: 3-year lease or outright purchase. In most cases, the cost of a
3-year lease is equal to the list price of the hard copy (DVD/VHS). A digital video
may be purchased for your permanent collection for two times the cost of a 3-year
lease. Both options include full public performance rights and unlimited, 24/7 concurrent
access by authorized faculty, staff, and students at your institution. Discounts
are available for lease or purchase of multiple titles and/or for use at multiple
institutions. Subscription plans are also available (see below). For additional
information, please call 800-257-5126 and press 3 for a media consultant to assist
Do you offer a subscription service?
Yes! After many requests, we now offer virtually our entire digital video library
on an annual subscription basis. Videos are grouped into curriculum-based collections
that are available separately or as a comprehensive master collection. The annual
cost is based on the type and size of your institution. Discounts are available
for multiple institutions who subscribe together. As with all our digital video
options, the subscription service includes full public performance rights and unlimited,
24/7 concurrent access by authorized faculty, staff, and students. (Note: Individual
videos are not available by subscription.) For additional information, including
a free trial, please call 800-257-5126 and press 3 for a media consultant to assist
What if I already own a lot of your titles?
As a valued customer, we will work with you to convert your VHS/DVD collection to
Films On Demand. Our media consultants can provide you with a customized offer that
will make this transition simple and cost-effective. For additional information
about converting your existing video library to Films On Demand, please call 800-257-5126
and press 3 for a media consultant to assist you.
What discounts are available for leasing/purchasing
If you intend to lease/purchase multiple digital programs through Films On Demand,
we will work with you to provide a pricing structure that takes into consideration
bulk sales, multiple year leases, multiple location access, and the conversion of
your existing DVD/VHS titles to digital. Please call 800-257-5126 and press 3 for
a media consultant to assist you.
Films On Demand Functionality
How do I access programs from Films On
What features are available within Films
Once you lease a digital video program or subscribe to a collection from Films Media
Group you will be able to access your programs directly from Films On Demand at
. Simply log in with your
user name and password and you will be able to immediately view any programs in
your digital collection. Additional authentication options are also available. To
learn more about the supported authentication methods, download the
Films On Demand Authentication
How do I play Films On Demand video in
The Films On Demand platform provides you with features that allow you to control
how the video content is used and viewed within your school or library.
Some of the basic functionality of Films On Demand includes the ability to:
- Access your digital content, anytime and anywhere you need it
- View full-length video programs in your digital collection
- View pre-defined segments from each program
- Create personal playlists to assemble full-length videos and/or segments into a
classroom presentation or to share with students for out-of-class viewing
- Integrate videos into electronic card catalog systems or distance learning course
- Search your digital video library by title or segment using keywords, subjects,
and other criteria
- Browse your digital video library using a curriculum-based taxonomy
- Organize your digital videos into custom folders for quick and easy access to your
favorite titles and segments
To enter full-screen mode in Flash, click the “window extend” icon on the right
of the Flash video player.
Can more than one user watch a video
at the same time?
Yes. There are no restrictions on simultaneous viewing.
Does Films On Demand support closed captioning?
Yes, many of our titles support closed captioning. If its available for the specific title that you are viewing, you’ll see a “Turn CC On” button in the upper right hand of the video player. Click on this button to toggle captions on/off.
What are title URLs and playlists?
Title URLs are free-standing, persistent URLs of for specific videos that can be shared within your institution, integrated into an electronic card catalog system, or placed in any course management system. Every title in your Films On Demand collection comes with a pre-configured Title URL. These can be found on the “View Video” page.
Why do Title URL's look different?
Playlists are customized links that can consist of any combination of segments and/or full videos. Users can create playlists by using the “Playlist” tab on the “View Video” page. A single segment or multiple segments from a video can be selected to create a playlist. Segments from multiple programs can also be combined into a single playlist. Once a playlist has been created, it can be edited by accessing the “My Playlists” tab. Custom playlists will all have a free-standing, persistent URL that can be shared with students or others in your institution.
We have recently updated the format to add a layer of authentication. Any of the
old format Title URLs that you have catalogued will still work, but all new Titles
moving forward will have this new format.
What are Segment URLs?
The new format automatically includes information about your account, including
IP authentication data if you are using an IP range. If you are not using IP-based
authentication, these new links will take you to a login page, and then once you
log in, it will take you to the video.
In addition, the new Title URL will now bring you into the platform to view the
video, and will offer full browsing and search functionality.
Segment URLs are free-standing, persistent URLs of for specific video segments that can be shared within your institution, integrated into an electronic card catalog system, or placed in any course management system. Every segment in your Films On Demand collection comes with a pre-configured Segment URL. These can be found on the “View Video” page.
How do I access a playlist?
Playlists can be accessed via a playlist code or a playlist link. To use a playlist code, students can access a specific playlist by entering the code into the playlist login box on the Films On Demand home page. To find the code for a playlist that you have created, log into the “Playlists” tab in Films On Demand. To use playlist links, your collection will need to be configured for proxy server authentication. With authentication, a secure page listing all your collection's playlists can be easily accessed by your students. Please contact FMG or your school’s administrator for more information
Can I post a video or playlist link on
Customers may make videos, segments, or playlists freely available for viewing by
authorized users within a secure environment using approved authentication procedures.
Links may be posted on a course management system, institutional web site, or online
card catalog, provided these are accessible only to authorized users. Customers
or users are prohibited from making a video or any part thereof available to any
person or organization that is not an authorized user. This includes web sites such
as YouTube and other publicly-accessible electronic networks, blogs, forums, and
social networking services. Links to FMG content that are posted on information
services such as OCLC’s WorldCat must require logging in by an authorized user to
view the video. Other permitted and prohibited uses are described in the Digital
What are the functional differences
between Playlists and Favorites?
Favorites are designed for users to tag certain videos and/or segments for later
use by themselves, while Playlists are designed for users to combine segments from
different videos into one sharable URL.
What is the difference between the new Embed
Code and the old Embed Code?
The new code has been enhanced to provide greater compatibility for our customers
that utilize a proxy server. However, we recognize that there is a rarely one piece
of code that will work for every situation. Therefore, we continue to provide the
option of using our our old embed code, as well, to offer the highest level of flexibility
for our customers.
Will embedded videos work anywhere?
Embedded videos will play anywhere within your authenticaton range. Outside of this range, a username and password are required to watch the videos.
What is the bit rate for embedded videos?
All embedded videos played on a desktop PC or Mac will utilize the bit rate that you have set as the default in your preferences. By default, this is set to utililize bit rate switching, which will ensure that you are getting the highest possible bit rate for you bandwidth.
Does the embed code work with my proxy
What are MARC Records?
Due to the inherent limitations of embedding secure content in an unsecure environment,
Films On Demand Embed Video Code has limited compatibility with proxy server authentication.
Since an embedded video is published on a third party site, it cannot be authenticated
in the same manner as a Title or Segment URL - which redirects the user into the
On Demand platform. An embedded video can be published anywhere so in order to protect
the rights of our producers, users outside of your institution's designated authentication
range must log in with Films On Demand credentials. For more information about using
Embed Code with a Proxy Server, please contact firstname.lastname@example.org
How do I access MARC Records?
What level of MARC records are provided?
MARC, or MAchine Readable Cataloging, is a standard format for bibliographic records. For more information on this standard, visit: http://www.loc.gov/marc/.
Our commitment is to provide records that contain, at least, all of the MARC data elements required for minimal-level bibliographic records as described by the Library of Congress standards published in 2003. In fact, our records exceed the minimal-level record requirements. They are not, however, full-level records.
Do the MARC records include OCLC numbers?
We do not currently provide OCLC numbers with our MARC records. In order to provide the records at no charge to our customers, we must try to keep our costs as low as possible. However, we’re aware that this feature would be useful to many of our subscribers and we may consider adding them in the future if demand warrants.
Do the MARC records include call numbers?
No. Call numbers are primarily associated with shelf browsing of physical products. Our streaming videos are electronic resources and we have sought to include data most commonly used to search such resources. While we appreciate that some librarians use call numbers as an additional organizational tool, they are not included with our MARC records.
What character set do you use for the MARC records?
Can I modify the MARC Records?
Films On Demand Technical Questions
What are the technical requirements to
use Films On Demand?
Can my students access Films On Demand
from home or other locations?
Films On Demand supports most Windows and Macintosh operating systems. High-speed
Internet access is required with a minimum of 380 kbps DSL, or 500 kbps Cable Modem
connectivity. Because Films On Demand provides the opportunity to view videos at
different bitrates, users can select the option that best fits their bandwidth needs.
For additional technical information, download the
Films On Demand Technical Requirements PDF.
What administrative tools are available for
Films On Demand?
Films On Demand can be accessed from anywhere, anytime. All you need is a high-speed
Internet connection and a computer that meets the minimum technical requirements.
Depending on the authentication options you select, remote access will be possible
for educators and students. To learn more about the supported authentication methods,
Films On Demand Authentication Options PDF.
What authentication options are available
for Films On Demand?
If you have administrative permission, you will be able to access usage statistics,
meta-data information, title and collection status and more using the On Demand
Administration Portal. Log in at admin.films.com
What meta-data is available for titles
in Films On Demand?
Films On Demand supports both IP and Proxy authentication. We can provide a specific
Films On Demand URL that is authenticated to the on-campus IP ranges of your institution.
Similarly, we can provide a Films On Demand URL that is authenticated to the IP
address of your proxy server for off-campus use. This options works well for any
institution wishing to utilize their EzProxy access. To learn more about the supported
authentication methods, download the
Films On Demand Authentication Options PDF
The following meta-data is available for every Films On Demand title and segments:
FMG Item #, Title, Description, Copyright Date, and Run-Time. All of the available
meta-data can be printed or exported as a Microsoft Excel document. The meta-data
is available for Administrators within the “My Preferences” tab.
Can Films On Demand Titles be added to
an online card catalog system?
Yes, titles in Films On Demand can be added to an online card catalog system. Using
the available meta-data and the Title URL link, a card catalog entry can be created.
If the card catalog is accessible to people outside of the purchasing institution,
the Title URLs must be authenticated to prevent unauthorized access.
Can digital video programs be downloaded
to my computer from Films On Demand?
The current version of Films On Demand does not allow individual users to download
video files to their computers or mobile devices
I am having problems importing the Title
URLs into my Course Managment System.
When importing a Title URL into your Course Management System, try copying the link
as plain text as opposed to setting it as a web link. Also, make sure when copying
the link that you do not copy any additional spaces at the end of the URL. Some
Course Management Systems, such as Angel, can be rigid in how they accept URLs and
that extra space could cause an issue.
Find Out More
Where can I find more information about
the Films On Demand technical requirements?
Where can I find more information about
how to use Films On Demand?
Can I try Films On Demand for free?
are also available to provide you with simple steps for using
the most common features of Films On Demand. Registered users can also access interactive
Flash tutorials about how to use many of the available features of Films On Demand
– these can be found in the “Help” center.
Films On Demand can be previewed for free by qualified librarians and educators.
To see if you are eligible for trial access to a sample of individual titles or
our subject collections, contact one of our media consultants at 800-257-5126 (press
How can I contact someone to learn more
about Films On Demand?
If you have any questions about Films On Demand, please don't hesitate to call 800-257-5126
and press 3 for a media consultant to assist you. If you require technical support,
please contact us at 1-800-322-8755 Ext. 4302 or via email at